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Updated International Shipping Information – DHL

We ship orders with DHL Express and DHL Global Mail.

We ship orders from our international store (www.u-maskstore.eu) with DHL.


All Express Worldwide shipments are dispatched via DHL Express, offering the fastest possible shipping solution. Once your order is shipped you will receive a shipping notification from DHL On-Demand.


DHL On-Demand will keep you fully up to date via email or SMS on the preferred shipping date, time, and final mile option. If this doesn’t fit your schedule, that’s okay as you are in control and have the ability to change to an option that suits you for no additional cost.

DHL On-Demand provides the below free delivery options:

  • Deliver my package on another day – Schedule Delivery

  • Deliver my package to another address – Alternative delivery to work or family

  • Deliver my package at a safe place – Authorises package release without a signature.

  • Deliver my package with a neighbour – Leave with a Neighbour, Reception or Security

  • Deliver my package to a DHL Service Point – Hold locally for collection

  • Request to hold my package – The shipment can be held for up to 30 days if you are on holiday.

DHL On-Demand gives you full control to never miss a delivery and will update you on the delivery progress.


NOTE ON Covid 19


We are following all government measures to ensure the safety of our team, their families, and your orders here at U-Earth Biotech. We are still operating as normal and aim to dispatch all orders within 24 hours. Local postal services are currently experiencing delays so please only contact after 21 days when using a standard delivery service. To further enhance our offering to you, we have teamed up with DHL Express to offer a heavily subsidized Next Day service to many international countries. Contactless delivery and full in-flight options are available.

We want to thank you for your continued support, stay safe.